Proposed Roadmap
You would like the first two member advice journeys live by March 2027, with a clear path to subsequent journeys on a repeatable cadence. We are built to deliver against that with speed and certainty — and to keep adding value together long after launch.
00 Phase
Mobilise
Brand and configuration, integration design, single sign-on and data pre-population, and compliance sign-off. We launch fast on our standard advice journeys, then configure to your rules and brands, then integrate deeply via API — with compliance by design at every step.
01 Phase
First journeys live
Two-plus advice journeys in market — Investment Choice first, then Super Contributions — with triage live and Ask Otivo and the calculator suite always-on. A standalone education and projection capability supports your new Retirement Boost feature from day one, giving members clear explanation and simple projections.
02 Phase
Repeatable expansion
Insurance in Super, Transition to Retirement and Retirement Drawdown follow on a repeatable cadence, alongside general advice topics across members' broader financial position — then expansion across your brands.
Implementation approach — retain, boost, expand
Retain
Re-engage members before they drift and hold them through their advice journey — completers stay, and that is where the retention gain is realised.
Boost
Stand behind your new Retirement Boost service with the explanation and projection capability members need as demand rises, converting a product change into an engagement moment.
Expand
Add journeys and brands on a repeatable cadence, widening access and defending net flows without rebuilding the capability each time.
Built for the long term
We design these partnerships to last, and to keep your options open. Because the member experience is cleanly separated from the advice engine, you are never locked in: your member data, advice records and configuration remain yours, fully exportable, so the capability can grow with you and adapt as your strategy evolves. Our aim is to earn the relationship year after year by delivering measurable engagement and retention — not to depend on switching costs.
Ready for DBFO
The regulatory ground is shifting, and Otivo is built to move with it. The platform already operates within the current legislative framework, so the Delivering Better Financial Outcomes reforms are an opportunity rather than a dependency — the clarity they bring should only give a wealth manager of Insignia's scale greater confidence to expand digital advice. Where Tranche 2 streamlines advice documentation, such as the move from Statements of Advice towards a Client Advice Record, our configurable, automated document generation is designed to adapt quickly, keeping you compliant as the rules settle.